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Springs Apartments with 18 Communities as 2019 Top Rated Properties

[fa icon="calendar'] 4/2/20 2:00 PM / by Kayleigh Filo posted in Recognition, Multifamily Careers, customer service

Each year, ApartmentRatings publishes its Top Rated Communities Award winners; receiving this award signifies communities that have outstanding resident satisfaction. ApartmentRatings states that only five percent of communities listed on their site qualified for this award, and Springs Apartments had a great showing!

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Continental's Top Notch Customer Service

[fa icon="calendar'] 2/19/19 2:00 PM / by Paul Seifert posted in Multifamily Careers, Continental's Culture, customer service

What is the definition of excellent customer service? Good customer service, in short, means making sure that the customer is happy. Excellent customer service to Continental, means going above and beyond, ensuring that the customer or client is satisfied in every aspect with the product and service provided, with the sales, delivery, and overall appearance of the product. What Continental will never do, is draw the line at good customer service; we strive for excellence.

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