The unsung heroes in an apartment community are often the maintenance team members. These are the people who likely have the most interaction with our residents, and the service they give is frequently cited by reviewers as a reason they renew their leases. We are pleased to reward two of our maintenance team members with promotions to Maintenance Supervisor, in recognition of their hard work and dedication to our shared goal of providing "above and beyond" customer service.
Darren Kimble has been promoted to Maintenance Supervisor at Springs at Apple Valley. He started as a Maintenance Technician at Springs at Bettendorf in Iowa in 2012. Before joining Continental, he remodeled homes and got his HVAC certification. He is successful not only because of his technical competency, but also because of his organization and commitment to customer service.
Paul Perez has been promoted to Maintenance Supervisor at Springs at May Lakes in Oklahoma City. He started as a Maintenance Technician at Springs at Corpus Christi before transferring to Springs at May Lakes. He had been in our industry for 12 years prior to starting with Continental. Paul is an asset because he is committed to keeping the property looking beautiful, insists on timely responses to service requests and always has a smile on his face.
Technical skill is important to success in maintenance positions, but the intangibles are what makes Springs team members stand out. Congratulations Darren and Paul!