Continental, along with Springs Apartments, rounds out J Turner's - Division ORA Power Ranking for the Top 10 Management Companies. We approach our online reputation the same way we approach our company culture - by treating our residents the way they want and expect to be treated. In doing so, positive feedback comes naturally.
According to J Turner Research, 75% of surveyed residents utilize online ratings and reviews multiple times during their apartment searches. Online reputation management has become a major focus for most businesses over the past few years and Springs Apartments is no different.
J Turner published Division rankings alongside their annual list of Top 10 Properties by Online Reputation in the 50 States and Washington, DC. Continental, with Springs Apartments, earned 10th place in the 3rd Division (10,000-19,999 operated). This recognition is unique to Continental since Continental and Springs are synonymous for great customer service. Continental is one of only a few companies that both develops and operates multifamily communities across the country. Our strong showing is a result of keeping our brand true, culture strong, and delivering superior customer service to our residents.
Our dedication to teamwork, superior thinking, and eagerness to embrace change are the cultural differentiators with Continental and Springs Apartments that brought about this recognition.