Springs at Alamo Ranch, Springs at Bettendorf, Springs at Jordan Creek and Springs at Winchester Road have all been recognized among ORA™ Power Rankings elite one percent properties in the nation for maintaining an outstanding online reputation in 2015. Each community registered an ORA™ (Online Reputation Assessment) Score of 84 or above. The national average ORA™ score is 54.9.
Developed by J Turner Research and published by Multifamily Executive, the ORA™ Power Rankings highlights the performance of properties, management companies, and REITs with regards to their online reputation. The rankings assign an ORA™ score to each property, based on a monthly, nationwide study of the online reputation of more than 14 million doors, 55,000 properties across multiple review sites and Internet Listing Sites. The ORA™ score serves as the industry benchmark for measuring a property’s online reputation. For more on ORA™ Power Rankings methodology, please visit http://www.jturnerresearch.com/orarankings
Heather Riggs, Senior Director of Property Management, was thrilled to hear about the recognition. "Our teams and our entire organization focus daily on providing outstanding customer service. This recognition validates the efforts of all of our teams, and motivates every team member to achieve the same."
The recognition is especially rewarding because of the geographical dispersion of these communities. Springs at Alamo Ranch is in San Antonio, Texas; Springs at Bettendorf is in Bettendorf, Iowa; Springs at Jordan Creek is in West Des Moines, Iowa; and Springs at Winchester Road is in Lexington, Kentucky. It reflects the dedication of every team member across the organization to our Continental Creed, manifested by the way we do our jobs and guaranteed by our Springs Pledge.